Shipping Policy

Last Updated: October 18, 2026

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Orders are not typically processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotional events, or unexpected circumstances, processing times may be longer.

2. Shipping Time

Estimated delivery times depend on the shipping destination and the shipping method selected at checkout.

• Order Processing: 1–3 business days

• Estimated Shipping Time: 5–10 business days

• Total Estimated Delivery Time: 6–13 business days

Please note that these are estimates and not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, customs procedures, and other circumstances beyond our control.

3. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free shipping offers will be subject to the terms and conditions stated on our website.

4. Order Tracking

Once your order has been shipped, we may send you a shipping confirmation email containing tracking information, where available.

Please allow 24–72 hours for tracking information to become active after shipment.

5. Shipping Delays

Although we make every reasonable effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, carrier disruptions, customs inspections, holidays, or other unforeseen events.

We appreciate your patience and recommend contacting our support team if your order has not arrived within the estimated delivery period.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Additional shipping charges may apply if a shipment must be resent because of incorrect or incomplete address information, where permitted by law.

7. Lost, Stolen, or Damaged Packages

If your package appears to be lost, marked as delivered but not received, or arrives damaged, please contact our customer support team.

We will review the available tracking information and work with the shipping carrier to help resolve the issue. Resolution will depend on the circumstances and applicable consumer protection laws.

8. International Shipping and Customs

For international orders, customs duties, import taxes, and other fees may apply depending on the destination country.

Unless otherwise stated at checkout, customers are responsible for applicable import charges. Customs processing may also extend delivery times.

9. Undeliverable Packages

Packages may be returned to us if the address is incorrect, delivery attempts are unsuccessful, or the package is refused or unclaimed.

If a package is returned, please contact our support team to discuss available options. Any reshipping fees or refunds will be handled according to our store policies and applicable law.